FAQ
Find answers to common questions about our services.
Yes, we accept orders for custom-designed birthday cakes. Our team will work with you to create a cake that matches your theme and special needs.
Preparation time depends on the design complexity and cake size. Typically, we require a minimum of 2 business days for simple orders and up to 5 days for more intricate designs.
Yes, we offer sugar-free cake options using alternative sweeteners. Please inform us at the time of ordering so we can adjust the recipe accordingly.
You can place an order through our website, call our phone number, or visit the store directly. Please provide details such as size, design, and pickup date.
Yes, there is a delivery fee for areas outside Cilacap. The fee depends on the distance and destination. Please contact us for more information.
Design changes can be made as long as the production process has not started. Please contact us as soon as possible to ensure the change can be accommodated without delay.
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